Eric Leopold is the Director Transformation for Financial and Distribution Services at IATA. His team leads the transformation agenda for the air travel industry, including change programs and industry standards. The main current programs are New Distribution Capability (NDC), ONE Order, NewGen ISS, and Transparency in Payment. In his role, Eric champions the “Digital Airline Vision”, enabling airlines as digital retailers and efficient financial organizations, supported by an industry innovation ecosystem.
Eric joined IATA in 2005, focusing on the passenger experience at the airport. Prior to IATA, Eric had management roles in the publishing and IT industries, in the US and in France. He holds a MS in Electrical Engineering and Computer Science and an MBA.